Courses Required To Complete Program:
| Item | Course Title | Theory/Lab (Hours) | Online (Hours) | Total (Hours) |
| A+ | A+ Core Competency | 12 | 28 | 40 |
| Net + | Network + | 12 | 28 | 40 |
| MCP | Microsoft Certified System Engineer 200 Parts 1 & 2 | 42 | 402 | 144 |
| Total Hours | 66 | 158 | 224 |
Theory and lab hours may vary depending upon needs of participant. However, total hours will remain constant for each course.
Program Prerequisites: High School Diploma, GED and 12 on Wonderlic Scholastic Exam.
Number of hours to complete program: 224
Number of Days to Complete the Program: 28 Day/ 7 Night
Program Description and Educational Objectives: Students will encounter the A+ Competency course (A+), so that they may learn DOS and PC architecture, be introduced to the components and functions necessary to work in a PC support or Electronic services environment. In the Network + (NET+) module, students will be taught how to perform in computer support and network administration environments, by installing a network operating system and support a network directory structure. In addition this program will include the Microsoft Certified Professional study guides, 70-210 and 70-215 so that individuals can effectively plan, implement, maintain and support information systems in a wide range of computing environments using the Microsoft integrated family of server products.
The overall objective of this program is to train students so that they will be able to seek entry to mid level employment, in computer support and network administration. Some graduates from this program will move into more advanced areas of the Information Technology field, whereby they will advance in their occupation, as well as increase their income level. Students completing courses in the program should be prepared to sit for certification exams in A+, Network+, Microsoft Certified Professional exams 70-210 and 70-215.
Program Summary:
I.] This program is offered to individuals expressing a desire to work in the Information Technology field with the skills and theory currently needed to jump start their career in the computer industry, and inform the students of the process necessary for passing certification tests.
II.] Entry level positions for this program will be Help Desk Assistant; positions include Help Desk Analyst, End User Support Specialist, Technical Support Specialist, and Assistant Network Administrator.